How do you use Qrayvo?

On the sign-up page, choose “Parent”, enter your basic information, phone number and password, then complete registration.

You can offer school support or courses based on your approved qualifications, organize groups and sessions, reach students, and manage your activity from the teacher dashboard.

After your teacher account is activated, open the teacher dashboard and create a course or group. Choose “Training course”, complete the required course information, then submit it through the platform review flow.

Create the course first. Then open session management, select that course and add the session details. Creating the course itself does not count as a session.

Yes. You can edit your own courses and groups from the teacher dashboard, but not another teacher’s content.

An enrolled student can join a session starting five minutes before it begins and until the session ends.

If the session has not started yet, the button stays disabled. Check the date and time; access becomes available five minutes before it starts.

A Qrayvo session lasts 60 minutes. After that, its status changes to ended.

If a recording has been added, authorized enrolled students can watch it from the session page.

Your join time may be recorded. Joining more than 15 minutes after the start may be marked as late attendance.

On the sign-up page, choose your account type, enter your information, phone number and password, then complete registration.

Use the password recovery option on the login page and follow the steps to reset it.

Use a strong unique password, never share login details or verification codes, and sign out on shared devices.

You can edit available information from your profile or account settings. Some sensitive details may require additional verification.

Open the course or support-group page, use the join button, and follow the subscription steps. Your request status will appear on the platform.

The platform shows your request status, such as pending, accepted, or rejected.

You do not need to repeat a request while one is pending or your subscription is active; the platform prevents duplicate requests.

When a course or support group reaches capacity, new subscriptions may close until a seat becomes available or another group opens.

If a course or support group has a fee, its price and currency appear in the details. Follow only official payment instructions shown inside Qrayvo.

A Parent account lets you follow available information for linked children, including notifications, attendance and other parent features provided by the platform.

You can join suitable courses and support groups, follow session schedules, request enrollment, and watch recordings available to your active subscriptions.

Browse courses, school support and available categories, then review the details before requesting enrollment.

After your enrollment is approved, sessions linked to your course or support group appear in the relevant pages and student dashboard.

Yes. You can request enrollment in multiple courses or support groups when seats are available and requirements are met.

From the teacher dashboard, create a group or course, choose school support, then provide the level, subject and required information.

The teacher dashboard gives you access to your own groups, courses, sessions and related students according to your account permissions.

Teachers can manage sessions belonging to their own courses and groups according to the available permissions.

No. A teacher manages only their own courses and groups, while administrators have platform-wide management permissions.

Use the Parent features available in your account to link or follow children. Only information permitted for linked accounts is shown.

When available for the linked account, a parent can view attendance information provided by the platform.

A parent can use the available follow-up features for children linked to their account according to platform rules.

Permitted notifications appear in the Parent account areas when they relate to a linked child.

A training course focuses on a topic or skill, while a school support group focuses on academic subjects and levels.

Open the course details page and the “Course program” section to see its added sessions.

The course details page shows its teacher and links to the teacher profile and published reviews when available.

It means accepted enrollments have reached the set capacity, so new requests may be unavailable until a seat opens.

The scheduled date and time appear in session details and relevant enrollment areas once they have been set.

The session duration starts at its scheduled time and lasts 60 minutes, after which it is considered ended.

A recording is shown only to authorized users, such as actively enrolled students, the owning teacher and administrators according to permissions.

The session has ended but no approved recording has been added yet. It will appear to authorized users when available.

Use the credentials requested on your account login page and never share your password.

Change your password, sign out from shared devices, and contact Qrayvo if account verification is needed.

Each user should use their own account and avoid sharing login credentials to protect privacy and attendance or enrollment data.

If you cannot find your answer on the How page, use the contact page and clearly describe your request.

Not always. A request may first be pending and becomes active when it is accepted according to the platform workflow.

When a course or support group is paid, its details page shows the listed price and currency before you request enrollment.

Track the request from your account. If it remains unchanged for an unusually long time, contact Qrayvo with the request details.

It depends on the course or group rules. If reapplying is allowed, the join option will become available again.